Product has been registered, but it still prompts the serial number is not registered and cann ot be upgraded. If you input correct registration code, but still get error message “Product not found”, please take a photo of serial number and registration code, then send it to our technical support for check whether the product management information match or not. Register failure, what to do? The common reason for registration failure is that user input incorrect registration code, please pay attention registration code is 6 figures (which can be found from About page), not the login password.
Please copy the original software stored in the SD card, and back up to a computer or other storage devices, when you need it, just copy the software into SD card and directly use it. Update FAQ: There are two solution when the software free update period expires, and accordingly software not work A. The related Autel scanner tools include: DS708, Maxisys, Maxisys mini, Maxisys Pro, Maxisys Elite, TS501, TS601, MD701, MD702, MD703, MD704, MD802, MOT PRO(EU908), AL609, AL609EU, AL609, AL619EU, VAG505, OLS301, EBS301, MaxiCheck AbsSrs, MaxiCheck DPF, MaxiCheck EPB, MaxiCheck Oil Reset, MaxiCheck SAS, MaxiCheck TPMS, MaxiCheck Pro.
Update and Registration: all Autel scanners with SD card need to register on Autel official site, and download software program via the machine or connect PC Suite to Autel server, the software program is bound with the serial number, copy the software from other machines is not allowed, nor the SD card is not allowed to mix-use, otherwise it will lead to authorization issue or wifi mac mismatch. Software update Instructions Suitable for Autel DS708, AutelTS501，TS601，, AL609, AL619, VAG505, MOT PRO, MaxiDiag Elite, MaxiCheck.
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